Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Times
- Standard Shipping (Australia-wide): 3–7 business days
- Express Shipping: 1–3 business days
- Free standard shipping on orders over AUD $190
Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order via the carrier's website.
Restricted Areas Due to regulations, we are unable to ship to certain states or territories where vaping products are restricted. Please check your local laws before placing an order.
Age Verification By placing an order, you confirm that you are 18 years of age or older. We reserve the right to cancel any order where age verification cannot be confirmed.
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your contact email].
Contact Us For any shipping inquiries, please reach out to us at [your contact email] or visit our Contact page.